Returns-Portal
Log in to create a free returns label if you are a customer in Germany, Austria, Belgium and the Netherlands, or view the options for customers from other countries.
FR - Étiquette de retour pré-affranchie pour les clients en France : 3,50 € seulement. / IT - Etichetta di reso prepagata per i clienti in Italia: solo 3,50 €.
Note: It must be the same email address which was used for the order. If you are unsure, then see to which address the order confirmation email was sent.
